Tampa, Fla. — By implementing exceptional sales, marketing and customer service programs meeting six distinct criteria, Toshiba America Business Solutions, Inc. independent dealer, Upstream Office Solutions was selected to ENX magazine and ENX The Week in Imaging’s 2014 Elite Dealer List. ENX magazine and ENX The Week in Imaging (ENX TWII), are print and online publications for dealers and resellers of office technology, solutions, and services.
“These dealers represent the standouts from the independent dealer community,” said Editorial Director of ENX and ENX TWII, Scott Cullen. “These are the entrepreneurs, innovators, top sellers, and celebrated members of the communities in which they work who provide office technology, software, and services to local, regional, and national businesses and organizations.”
Upstream Office Solutions was honored by meeting the following benchmarks: increased year-over-year sales growth; innovative sales and marketing programs and strategies; customer satisfaction; acknowledgements and awards from their vendors and other third-party organizations; special initiatives that make that dealership a great place to work; and corporate citizenship and community involvement. The 2014 Elite Dealers feature office equipment dealers with revenues of less than $5 million a year to those with revenues of more than $150 million.
“Our entire organization is pleased Upstream Office Solutions was recognized by two of the premier editorial outlets covering our industry,” said Toshiba America Business Solutions Senior Vice President of Sales Americas, Larry White. “This honor is much deserved and reflects the diligence and entrepreneurship Upstream Office Solutions integrates throughout their everyday business practice and it is our team’s privilege to do everything possible to support their efforts.”
“It’s never any one quality that makes an Elite Dealer, it’s a combination of qualities,” Cullen added. “Plus if there’s one thing we’ve learned over the years of presenting our Elite Dealer awards, it’s that independent dealers such as Upstream Office Solutions remain critical to the overall success and the survival of the independent dealer community. In our opinion, Upstream Office Solutions is a shining example of an Elite Dealer.”